The KRAFTGUN FORCE: A Few Considerations
If you’ve been on Facebook or Instagram in the last year, you’ve probably seen the KRAFTGUN massage gun videos. Out of nowhere, they inundated your feeds with a relentless torrent of intriguing advertisements.
There’s no mistaking, the KRAFTGUN FORCE is a perfectly fine, if not exceptional massager. So much so that it’s used largely more than any other massage gun in our office. We would love to whole-heartedly recommend it, but unfortunately there are some stipulations you should know before buying. We’ll explain.
First, KRAFTGUN has been chronically plagued with shipping delays from their manufacturer causing major headaches for both the company and the consumer.
Second, the customer service from KRAFTGUN has been a mixed bag. They’ve often overpromised and underdelivered when it comes to communicating those deliver dates, delays, and addressing complaints. That in turn has burned many ‘o bridges with their buyers. It’s a shame, really.
KRAFTGUN Massage Gun Hype
KRAFTGUN has really done a phenomenal job carving a name for themselves in a very crowded percussion massage gun market. Listen, if your mind is set on getting the KRAFTGUN, get the KRAFTGUN. You’ll love it…once you receive it. As of February 2021, we’ve been notified that their shipping times are now down to 1 week. We cannot verify that, but we’re hopeful–for the sake of the people.
Our biggest hesitation for not fully recommending the Kraftgun really boils down to that one thing, the actual delivery time. Figure that out and all of the other issues will be resolved.
If you take a look at their Facebook page, you’ll see a lot of people mention they still haven’t received their shipment after months of waiting. This is just a small sample of comments:
Sadly, that’s the tip of the iceberg and has led many to believe they’re running a scam. You should know, we absolutely do not think that is the case. In fact, we reached out to KRAFTGUN and this was their response:
“To be honest? We deserve it. We had so many delays lately that it made lots of people question our legitimacy.”
It takes a lot of humility to admit you’ve let your customer base down and haven’t delivered as promised. We respect that. KRAFTGUN has assured us their team is working tirelessly to make things right.
New KRAFTGUN FORCE
No doubt, the shipping upsets of the KRAFTGUN will get worked out. Word is, they’re close to being up to speed, but should you still buy it? We really can’t give you a confident answer either way.
We too had to wait several months to receive the KRAFTGUN FORCE. The truth is, we think it’s phenomenal! From the design and ergonomics to the insane amount of power it produces, the massage gun itself is a knockout. As we said before, it’s a favorite around here, no question about it.
However, if you’re in a hurry to receive it, that’s still a roll of the dice. We would hate to encourage you to buy it now and be left hanging in Limboland. That’s simply a risk you run.
We’ll leave it up to you if you’re too anxious to wait, but don’t tell us we didn’t warn you.
Jonesing For The KRAFTGUN?
Listen, if at this point you’re still wanting the benefits of the KRAFTGUN but without the risks involved, there is an alternative.
Meet the Ekrin B37S. It may not be the exact same massage gun as the KRAFTGUN, but it is our #1 top recommendation for being the best overall. Let us give you 4 quick reasons to buy the Ekrin B37S:
- The B37S is a very strong and capable massage gun.
- The Ekrin comes with 6 different massage head attachments.
- Includes advanced features like a force meter to let you know if you’re pressing too hard.
- Ekrin Athletics offers a lifetime warranty on all their products.
For a full run-down of what we like about it, read our hand’s on review.
Side-by-side, their body styles are very different. In our testing, we found both to be equally comfortable to hold and operate.
If you’re wanting to compare their specs, they match up equally as well. KRAFTGUN vs. Ekrin B37S
Here’s a quick summary:
| Ekrin B37S | Kraftgun |
|---|---|
| 2.2lbs | 2.2lbs |
| 6 attachments | 4 attachments |
| 5 speeds (1400-3200 RPM) | 3 speeds (1800-2400 RPM) |
| 6+ hours battery on lowest setting | 4-5 hours battery on lowest setting |
| Carrying case included | Carrying case included |
| Lifetime Warranty | 2 Year Warranty |
What Should You Buy?
To be 100% clear, you’re going to be happy with either of these massage guns. We don’t think that you’d be compromising in the slightest with whatever choice you make. If you’re looking for a premium device with a discount, get the Ekrin (use promo code “MGF25″ for 25% off at checkout).
If you’re dead set on buying the KRAFTGUN, get it with the understanding that people do like it, but some are waiting a (long) time to receive it.
Ekrin
KRAFTGUN
Its been more then a year…im waiting….i ordered it in jan 2020….now its 2021 feb…not yet received ♂️
Nadeem, see the comment we made to David below. We did the same for you.
I bought mine 14 months ago. Have not received it yet. They keep telling me it won´t take more than two weeks…
I asked for my money back. Guess what… Nothing yet…
Adrian, like we said to David below, we sent out an email to see if we might be able to help. No promises, but we wanna try at least. Thanks for commenting!
I ordered the Kraftgun in 2019, and have been persistently dealing with them ever since. by Jan 2021, i have asked for a full refund, and suprisingly or not so, they cant even do this within 14 days as they advise
Yeah David, we’ve heard and seen the complaints. It’s too bad really. This might mean very little, but we have a few contacts over there from the past. I hope you don’t mind, but we forwarded your e-mail asking if they might be able to resolve your issues. Honestly, we have no direct connection to them, so we don’t really have any sway. Not sure if anything will come of it, but trying to help you out. All the best!
I truly think they are scamming people, I’m in the same position as David, Jenn, Clint, and thousands more. I’m starting to recruit people that are in the same or a similar position so we can do a collective sue. If anybody is interested in joining please let me know.
I would be willing to be a part of that!
Took exactly one year to get mine. Ordered on Feb 2 2019. Got it Feb 1st 2020. It’s a good gun. But not worth a years wait and constant lies from KraftGUN that my order was around the corner all year. Save yourself money and time and get a mid range gun that will work just as well.
Jack, out of curiosity, did you happen to buy another massage gun while you were waiting?
Im still waiting to hear back from Kraft Gun as what is received is DEFECTIV#E!!
Ah bummer! Unfortunately not much we can do about it, but out of curiosity, what problems are you having?
it does not turn on after you power it!
It’s been a year and a half since I ordered mine. Every time I ask they say I will get a tracking # next week. Still nothing. Stay away from this company at all costs.
I just ordered two Kraftgun Force guns off their website and they arrived in less than a week. Ordered Mar 2nd and received it March 7th
Glad to hear! Such a contrast from what a lot of other people are saying. How are you liking it?
I ordered the Kraftgun in October 2020 and received it two months later. Not worth it. Wasn’t any better than a cheaper sharper image gun from Costco. I returned it and they haven’t issued a refund in two months. The limit on getting to dispute a charge with your bank is 60 days from date of purchase. They are scamming hundreds of thousands of dollars from people. They are deleting comments on their Instagram page @officialkraftgun with people saying it’s a scam and that the same thing happened to them. $400 for NOTHING. You shouldn’t be advertising for them.
Opinions aside of the actual product, We think we make it perfectly clear what people are dealing with and ultimately suggest a better alternative from a trustworthy company. Thanks for visiting and contributing to the dialogue Jenn.
I will say I bought mine in oct 2019 took literally end of December. It’s so amazing I’m looking to buy another one but now that I see people are waiting for almost a year that really scary. I thought they took my money and ran but if you can hang in there do so. With what’s going on with the shipping containers and the world is just chaotic have faith.
I finally got mine, but it doesnt work! Very frustrated!
I wish there would be such comments about how they scam people just before my order on Jan. 2021. It is more than 2 months that I wrote many emails for a refund and they always lie about refund. They always promise for some dates which are all lies. Shame! Guys lets try our best to have news about them on major tech websites. I am already about to inform some tech sites about them. Hope they will publish.
I ordered mine on March 25, 2020 and after waiting for more then 7 months i said forget it, send me refund. So since October 2020 i have been waiting for a refund that has not yet come. Everytime i email them they reply that the return is being “processed” – DO NOT GIVE THEM YOUR MONEY, they are scamming everyone out of their money, worst customer service in the world.